Cookie Policy
Last updated: January 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how Signal Ltd ("we", "us", or "our") uses cookies and similar technologies on our website and safeguarding platform.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Service. They enable core functionality such as authentication, security, and access to secure areas. The Service cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| auth_token | Authenticates user sessions | Session |
| csrf_token | Prevents cross-site request forgery | Session |
| tenant_id | Identifies your organization | Session |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_prefs | Stores user preferences and settings | 1 year |
| language | Remembers language preference | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the Service.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
2.4 Marketing Cookies
These cookies track your visits across websites to display relevant advertisements. We only use marketing cookies with your explicit consent.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: To analyze website usage and improve performance
- Microsoft Azure: For authentication and cloud services
We do not control these third-party cookies. Please refer to the third parties' privacy policies for more information.
4. How to Control Cookies
You have the right to accept or reject cookies. You can control cookies through:
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Notify you when a cookie is set
To learn how to manage cookies in your browser, visit:
4.2 Cookie Consent Tool
When you first visit our website, we display a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
5. Impact of Disabling Cookies
If you disable or reject cookies:
- Some features of the Service may not function properly
- You may need to re-enter login credentials more frequently
- Your preferences and settings may not be saved
- You may see less relevant content and advertisements
Note: Strictly necessary cookies cannot be disabled as they are essential for the Service to function.
6. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies such as:
- Web Beacons: Small graphic images (also called "pixel tags") embedded in emails or web pages to track user activity
- Local Storage: Browser storage used to save data locally on your device
- Session Storage: Temporary storage that is cleared when you close your browser
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.
8. Contact Us
If you have questions about our use of cookies, please contact us at:
Email: privacy@signal.com
Address: Signal Ltd, 123 Education Way, London, UK, EC1A 1BB
9. More Information
For more information about how we process your personal data, please see our Privacy Policy.
To learn more about cookies in general, visit www.allaboutcookies.org.
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